Ortiz was hand-picked by Shonda Rhimes to lead the ABC drama Station 19, which ran for seven seasons and over 100 episodes. The series, which concluded its run in late May, followed the lives of the men and women at the Seattle Fire Department’s Station 19. Ortiz portrayed Andy Herrera, a Lieutenant at the center of the story finding her place in the world beyond being the daughter of the beloved Station 19 captain, Pruitt Herrera (Miguel Sandoval). She played the role in four crossover episodes in Rhimes’ hit medical drama Grey’s Anatomy
For her work on Station 19, Ortiz is one of the few Latinas to lead a network TV series, even rarer on a series that lasted for as many seasons. Before that, she starred in the Fox police drama series Rosewood alongside Morris Chestnut.
On the big screen, Ortiz can most recently be seen starring in the independent feature The Long Game alongside Jay Hernandez and Dennis Quaid. The Long Game, inspired by the Humberto G. Garcia book Mustang Miracle, tells the true story of five young Mexican American caddies in 1955 who created their own golf course in the middle of the South Texas brush country and beat the odds when they win the 1957 Texas State High School Golf Championship. The film premiered at the 2023 SXSW Film Festival where it won the Narrative Spotlight Audience Award. It can currently be streamed via Netflix.
Ortiz continues to be managed by Link Entertainment.